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General

How can I find something active for the weekend?

From health and wellness to fashion, dance and sports, music, art and much more, we have it all on our marketplace.

What do I do if I get bored?

Discover our marketplace. We´re all about providing affordable ways for you to live active and happy. We connect people like you to people that offer amazing activities and experiences, we call them .

How can I decide what to do?

Get inspired on our marketplace, you will find an experience - - for your time and budget.

What can I do to be more active, don't want to make sport, want to make something different?

Find an art or fashion experience. Search for a guided tour or a music . You can also book a handmade session. Discover our marketplace, you will find an that suits your mood, your time and your budget.

What if I want to turn my life in a more healthy way?

On our market place you will find for a healthy lifestyle. You will find experiences where you learn how to make healthy food or a guided tour in the nature with lots of stories about a healthy lifestyle.

What can I do if I´m feeling alone?

With every you will meet new people and experience unforgettable moments together.

What is an ?

Let us introduce you to Experience, Activity, Adventure, Skill-Sharing class or Discovery. An can have many faces and we are curious how you can show each one of them. We can be active in so many ways. Let us call all of them .

What is a ticket?

With a purchased ticket you can participate in the (event) and gain new experiences. Buy a ticket, go to the meeting point and be there.

Who are offering ?

People that offer amazing activities and experiences - . We call them provider.

Who can purchase tickets?

People like you who want to be active and happy. People who want to do something with other people. People who want to meet new people.

For Participants

How can I pay for my tickets?

Booking on 99active is simple. You can pay by PayPal, SEPA direct debit or use your Credit/Debit Card.

How do I get my tickets?

After booking, you’ll get a confirmation email from us with your PDF tickets attached. All you have to do is print it or show it on your phone when you arrive for your experience.

How many tickets can I buy in one order?

You can buy up to 5 tickets per order. Please also check the availability of tickets on the page. Some have a limited amount of available spaces.

Is there a service charge when booking?

Yes, the service fee is 10% and is included in the ticket price. We show them on the invoice. There are no hidden fees at 99active.

Can I contact the provider before booking my ticket?

Yes. Just hit “contact provider” on the page. They’ll get back to you as soon as they can to answer any questions you have.

Who do I contact if I have any questions about my booked ?

If you’ve got any last-minute questions about an you’ve booked, just pop over to myacts. From here you’ll be able to contact the provider directly with any queries you have.

How do I return my ticket?

Ticket returns work for registered users. Guest users cannot return tickets. How does it work? Go to 'My acts' and select the act for which you want to return the tickets. Click on "Return". Here you can enter your IBAN and we will transfer the ticket amount to you. The ticket amount is your paid ticket price minus the 99active service fee for the ticket purchase. There are no extra fees for returning tickets.

Will I be charged if I have to return my ticket?

We will refund you the full ticket amount on your ticket purchase invoice. We use the service fees - 10% of the ticket price - to provide the 99active services. We do not refund these fees.

For Providers

Are there special promotions?

Only for a limited time: publication for FREE. We will waive the 1.00 € publishing service fee

What is an ?

Let us introduce you to Experience, Activity, Adventure, Skill-Sharing class or Discovery. An can have many faces and we are curious how you can show each one of them. We can be active in so many ways. Let us call all of them .

What can I sell?

Sell your skills. Become a provider. As unique as every face is, as unique is every . Uniqueness comes from your very skills, skills you can provide by offering your, whether you're in Art, Music, Hiking, Lifestyle, Food or Free Climbing. Everyone got something to provide. Here, you can sell it.

How much time will I need to invest?

Time is precious. We know that. That's why we want you to spend as little time as possible. Creating your first can take about 30 minutes. Depends on your writing skills and how long you want to search for a nice title image. If you want to offer your again, just copy & paste, change the date and check your descriptions. 5 Minutes. Done and published. We take care about your publishing on the marketplace, selling your tickets, managing ticket returns and all the needed financial transactions. You observe how your participant list fills up and you think about how to make your an experience for the participants. Spend your time providing excellent uniqueness with your and less time designing.

How do I get paid?

Payday. We transfer each earned revenue straight to your Bank Account after your was performed. Just perform an amazing , leave us your IBAN and you will receive your money in 5-7 days.

How much does it cost?

Your and skills are invaluable. We value that. Becoming a provider is free. You do what you do best and offer your . We handle the ticket selling, the customer payment and the ticket returning for you. Once everything is done and your is performed, we take a service fee of 10% of your ticket price. That's all. No hidden fees. Calculate your revenue: Calculator

Who can set up a provider account?

Anybody can become a provider on 99active. Whether you’re new to the game or an established experience provider, our platform has everything you need. You can be a company or a private person. You only need to have the skills to provide your experience.

How can I set up an ?

Easy. You need to use our creation tool and all your get a professional look and feel every time.

How can I find a title picture or photos for my ?

If you don’t have any appropriate pictures in your library, you can use free stock photos from pexels.com or unsplash.com.

How long does it take to publish an after creation?

You can start selling immediately. There aren’t any “pending approval” periods with 99active.

How can I sell tickets?

Easy! All you have to do is set up your account and create your first . After this, you can sit back and wait for the sales to come rolling in! We handle the selling and bring you the right customers so you don’t have to.

From where can I manage myacts?

From anywhere in the world you can manage your . You will get your multifunctional feature-rich account for ultimate success!

Who will be supported by 99active?

You. We support new providers and established providers. Whether you’re new to selling or a seasoned professional, our marketplace has everything you need.

How can I manage ticket cancellations?

You have full control of your cancellations policy. When you create your , you decide if cancellations are permitted or not. If you choose to allow cancellations, you’ll be able to specify how many days before your the customer must cancel. Cancellations after this date will not be permitted.

What happens if a customer returns their ticket?

You don't need to do anything. We handle all ticket returns for you! When your customer returns their ticket, we release it for sale again.

How can I find an appropriate ticket price?

The best way is to use our intelligent assistant for pricing. It allows you to calculate the ticket price and to see all the fees and your possible revenues at a glance.

Are published monitored?

Yes. But we make sure our quality control doesn’t affect your selling. Published are always added to the marketplace immediately. We verify published that they comply with our terms and conditions. If suspicious ivity is identified we will freeze the provider account until a resolution is found.