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How can I find something active for the weekend?
From health and wellness to fashion, dance and sports, music, art and much more, we have it all on our marketplace.
What do I do if I get bored?
Discover our marketplace. We´re all about providing affordable ways for you to live active and happy. We connect people like you to people that offer amazing activities and experiences, we call them
How can I decide what to do?
Get inspired on our marketplace, you will find an experience -
What can I do to be more active, don't want to make sport, want to make something different?
Find an art or fashion experience. Search for a guided tour or a music
What if I want to turn my life in a more healthy way?
On our market place you will find
What can I do if I´m feeling alone?
What is an
Let us introduce you to
What is a ticket?
With a purchased ticket you can participate in the
Who are offering
People that offer amazing activities and experiences -
Who can purchase tickets?
People like you who want to be active and happy. People who want to do something with other people. People who want to meet new people.
How can I pay for my tickets?
Booking on 99active is simple. You can pay by PayPal, SEPA direct debit or use your Credit/Debit Card.
How do I get my tickets?
After booking, you’ll get a confirmation email from us with your PDF tickets attached. All you have to do is print it or show it on your phone when you arrive for your experience.
How many tickets can I buy in one order?
You can buy up to 5 tickets per order. Please also check the availability of tickets on the
Is there a service charge when booking?
Yes, the service fee is 10% and is included in the ticket price. We show them on the invoice. There are no hidden fees at 99active.
Can I contact the provider before booking my ticket?
Yes. Just hit “contact provider” on the
Who do I contact if I have any questions about my booked
If you’ve got any last-minute questions about an
How do I return my ticket?
Ticket returns work for registered users. Guest users cannot return tickets. How does it work? Go to 'My acts' and select the act for which you want to return the tickets. Click on "Return". Here you can enter your IBAN and we will transfer the ticket amount to you. The ticket amount is your paid ticket price minus the 99active service fee for the ticket purchase. There are no extra fees for returning tickets.
Will I be charged if I have to return my ticket?
We will refund you the full ticket amount on your ticket purchase invoice. We use the service fees - 10% of the ticket price - to provide the 99active services. We do not refund these fees.
Are there special promotions?
Only for a limited time:
What is an
Let us introduce you to
What can I sell?
Sell your skills. Become a provider.
As unique as every face is, as unique is every
How much time will I need to invest?
Time is precious. We know that.
That's why we want you to spend as little time as possible. Creating your first
How do I get paid?
We transfer each earned revenue straight to your Bank Account after your
How much does it cost?
Who can set up a provider account?
Anybody can become a provider on 99active. Whether you’re new to the game or an established experience provider, our platform has everything you need. You can be a company or a private person. You only need to have the skills to provide your experience.
How can I set up an
You go to 'Create act' and select whether you want to create a single act or a whole act series of acts. All your
How can I find a title picture or photos for my
If you don’t have any appropriate pictures in your library, you can use free stock photos from pexels.com or unsplash.com.
How long does it take to publish an
You can start selling immediately. There aren’t any “pending approval” periods with 99active.
How can I sell tickets?
Easy! All you have to do is set up your account and create your first
Is there a section where I can see all my
at a glance?
In 'My offers' you can find each of your
Who will be supported by 99active?
You. We support new providers and established providers. Whether you’re new to selling or a seasoned professional, our marketplace has everything you need.
How can I manage ticket cancellations?
You have full control of your cancellations policy. When you create your
What happens if a customer returns their ticket?
You don't need to do anything. We handle all ticket returns for you! When your customer returns their ticket, we release it for sale again.
How can I find an appropriate ticket price?
The best way is to use our intelligent assistant for pricing. It allows you to calculate the ticket price and to see all the fees and your possible
Can I create weekly
Yes. For example, if you want to offer an 'After Work Yoga Session' every Friday at 7:00 p.m. or you already know, for the next 3 months, on Wednesdays, 6:00 p.m. I will always offer a bike ride around the lake with a picnic. You go to '
I would like to offer a walking tour on the first Saturday of every month, is that possible?
Yes, you go to '
How do I keep track of my
In your 'My
How do get single
from the series into the marketplace?
In your 'My
Can I abandon individual
of the series?
If you are not available on a date on the
Yes. But we make sure our quality control doesn’t affect your selling. Published